Terms and Conditions

By accessing this website (“Platform”), you agree to be legally bound by these Terms and Conditions (“Terms”) forming an agreement between you (“User”, “you”, or “your”) and RG Studio (“Merchant”, “we”, “us”, or “our”). Please read these Terms carefully before using the Platform. If you do not agree with any of the Terms, you may not access or use the Platform.

We reserve the right to update or modify these Terms at any time by posting changes on this page. It is your responsibility to review the Terms periodically. Continued use of the Platform after updates are posted constitutes your acceptance of the revised Terms.

Eligibility

You represent and warrant that you have the legal right, authority, and capacity to enter into these Terms and fulfill your obligations under them.

Definitions

  • Payment Instrument: Includes credit card, debit card, UPI, net banking, or any other permitted digital payment methods.

  • Platform: Refers to www.rgstudio.org where RG Studio offers its services.

  • Transaction: An order or service request initiated by you through the Platform.

  • Transaction Amount: The amount paid by you in connection with a Transaction.

  • User(s): Any individual availing products and/or services on the Platform.

Our Rights

You agree that RG Studio may collect, store, and use the personal and transactional data you provide for the purpose of delivering services and communicating with you.

Your Responsibilities

You agree to provide accurate, complete, and current information including your name, email, phone number, and payment details to facilitate transactions and communication. You are responsible for maintaining the confidentiality of any access credentials or information received.

Prohibited Actions

You agree not to:

  • Use the Platform for unauthorized commercial activities.

  • Collect or scrape data without permission.

  • Impersonate another individual or use false information.

  • Attempt to disrupt or interfere with the Platform’s operations.

  • Upload malicious content such as viruses or harmful scripts.

  • Use the Platform to harass, threaten, or abuse any person.

  • Violate any applicable laws while using the Platform.

Limitation of Liability

In the event of a defective service or issue, your sole remedy is to initiate a refund request in accordance with our refund policy. We shall not be liable for indirect, incidental, or consequential losses. You agree to indemnify and hold harmless RG Studio and its representatives from any claims arising from your breach of these Terms.

Reviews and Feedback

You may post reviews or testimonials based on genuine experiences. We reserve the right to moderate or remove any content that:

  • Contains profanity or hate speech

  • Includes misleading or false statements

  • Is posted with malicious intent or competitor bias

By posting reviews, you grant us a non-exclusive, worldwide license to use and display that content.

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of India. Disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with Bengaluru as the seat of arbitration. The arbitration proceedings shall be conducted in English. Courts in Bengaluru shall have jurisdiction over any related matters.

Grievance Redressal

For any queries, complaints, or refund requests related to payments or services, you can contact us at:

📧 Email: hello@rgstudio.org

We will make reasonable efforts to resolve issues promptly.

Disclaimer

All transactions are made voluntarily and at your own risk using secure payment instruments. RG Studio is not liable for failed transactions, technical glitches, or unauthorized payment usage. The content on the Platform is for general information and should not be considered professional advice.

We do not guarantee that the Platform will be error-free or secure. You are responsible for using appropriate software to protect your devices from threats.