Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Your Privacy at a Glance
We collect minimal personal information necessary to provide our creative services, never sell your data to third parties, and use industry-standard security measures to protect your information.
Table of Contents
1. Overview
At RG Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our creative direction and consulting services.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide, including:
- Name and contact information (email, phone, address)
- Company or project information
- Project briefs, creative materials, and feedback
- Payment and billing information
- Communication preferences
2.2 Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address and location information
- Browser type and device information
- Pages visited and time spent on our site
- Referral sources and search terms
- Technical information for site optimization
2.3 Third-Party Information
We may receive information about you from business partners, social media platforms, or public databases to better understand your needs and provide relevant services.
3. How We Use Your Information
3.1 Service Delivery
We use your information primarily to provide creative direction and consulting services, including project planning, communication, deliverable creation, and ongoing support.
3.2 Business Operations
We may also use your information to:
- Process payments and maintain financial records
- Communicate about projects, updates, and services
- Improve our services and develop new offerings
- Comply with legal obligations and resolve disputes
- Protect against fraud and maintain security
3.3 Marketing and Communications
With your consent, we may send you updates about our services, industry insights, or promotional materials. You can opt out of marketing communications at any time.
5. Data Security
5.1 Security Measures
We implement industry-standard security measures including encrypted communications, secure file storage, regular security audits, and access controls to protect your personal information.
5.2 Data Breach Response
In the unlikely event of a data breach, we will notify affected clients promptly and take immediate steps to secure the breach and prevent further unauthorized access.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Typical retention periods:
- Project Files: 7 years for business records and tax purposes
- Communication Records: 3-5 years or as required by law
- Marketing Data: Until you opt out or request deletion
- Website Analytics: 24-36 months for optimization purposes
7. Your Rights
Access
Request a copy of the personal information we hold about you.
Correction
Request corrections to inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to legal obligations.
Portability
Request transfer of your data to another service provider.
Restrict Processing
Limit how we use your personal information in certain circumstances.
Opt-Out
Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at hello@rgstudio.org. We will respond to your request within 30 days.
9. International Data Transfers
As we serve clients worldwide, your information may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.
10. Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Significant changes will be communicated to clients via email or prominent website notices.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We are committed to addressing your privacy concerns promptly and transparently.
Privacy Questions?
For privacy-related inquiries, data requests, or concerns:
Email: hello@rgstudio.org
Subject Line: Privacy Policy Inquiry
We will respond to privacy requests within 30 days.